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Frequently Asked Questions (FAQ)
If you can’t find the answer to your question below, please don’t hesitate to contact us through our communication channels.
After your purchase is confirmed, you will typically receive your license information and access to the application within 1 hour. Please remember to check your email’s inbox and spam folder.
Due to the instantly accessible and replicable nature of digital products, all sales are final, and refunds are not available. Please review the product details and our free trial before purchasing.
Yes, you can. You are completely free to use the models downloaded from Nadas3Darchive in your own commercial architectural and visualization projects, such as client presentations, renderings, or your portfolio. However, our license strictly prohibits the resale, renting, gifting, or distribution of the models themselves or their derivatives, or offering them as part of another archive.
The validity of your license depends on the package you purchase. We offer two different options: Monthly and Yearly packages. These are non-renewing subscriptions, meaning your license and access to the archive remain valid only for the duration you have purchased.
Once your access period expires, your license becomes inactive, and you will need to purchase a new package to continue accessing the archive and future updates.
No, our standard personal license is valid for a single user on a single device. If you require multiple licenses (e.g., for a studio), please contact us for options.
No, absolutely not. This is one of the biggest advantages of Nadas3Darchive. All models are automatically configured with their textures, so you will not encounter “Missing Bitmaps” errors.
Furthermore, our platform offers separate, 100% native archives for both Corona and V-Ray. When you select the Corona package, you get access only to ready-to-use Corona models. When you select V-Ray, you get only native V-Ray models. This ensures you never waste time converting models from another render engine.
The application itself only takes up a few gigabytes (3-5 GB) on your computer. This allows you to access the entire massive (+5 TB) archive without needing an external hard drive and without filling up your local storage. This technology makes Nadas3Darchive the world’s first and only 3ds Max archive that does not require external storage.
Our archives are prepared and optimized for the best performance and full compatibility with the following software versions and newer:
3ds Max: 2021 and newer
Corona Renderer: 9 and newer
V-Ray: 6 and newer
While models may work on older versions, full performance and compatibility are not guaranteed. Our technical support service also covers these specified versions and newer.
Your daily download limit is determined by the subscription plan you select. We offer different download capacities for our monthly and annual packages, allowing you to choose the option that best suits your needs.
These limits are essential to ensure our server infrastructure remains stable and provides high-speed access for all our users. This structure gives you the flexibility to select the plan that best fits your personal workflow and project requirements.
Yes. As Nadas3Darchive is a cloud-based service, an active internet connection is required to download new models from the desktop application.
Yes, our archive is not static. New, high-quality professional models are added at the end of every month. The updates are automatic, requiring no action on your part.
After your purchase, you will receive an email with all the necessary instructions, including a step-by-step setup video to guide you through the process. It’s designed to be quick and simple.
Get in Touch
We value your feedback and are here to support you.
Contact us anytime — we aim to respond within 1 hour.
Phone: +90 540 00 62 327
Location: Gaziantep, Turkey
